To return your order for exchange or full refund please call 1 (877) 363-CATH (2284)
Conditions
An original receipt of purchase must be provided
Orders can be returned up to 30 days from the time the order was placed
Damaged or missing items must be reported within 3 days of receiving the order by calling 1 (877) 363-CATH (2284)
Merchandise that is opened, used or damaged is not eligible for refund
Please be advised SCI Supply will only cover the cost of the return in the event the product was defective or there was a shipping error.
"You folks have been amazingly prompt with handling our orders. Our most recent package got here about 36 hours after we placed the order. Thank you! It's really helpful when we suddenly run low on supplies because of needing to change out the ostomy appliance multiple times in a short period."
Joel from Nepean
"SCI’s excellent customer focused approach is a true reflection of your company’s commitment to principles and guiding values in demonstrating customer first policies reasonably above all else."
Roger from Toronto
"Hi Mike,
Again excellent service!! Thank you very much!"
Julien from Moncton