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  3. WHY SCI

Experts who “Get it!”

 

The injury

In 1995 at the age of 16 Mike Johnson sustained a spinal cord injury during a high school football practice. This injury left Mike with quadriplegia. Paralysis not only affects your arms and legs. Your bowel and bladder function is also disrupted. And so began Mike’s early introduction to among other things the many methods and products used to maintain a healthy bowel and bladder.

 

The lack of support

When shopping for products or services it is a reasonable expectation that the store staff would have a certain level of knowledge for the products or services they sell. Right? Mike really had a difficult time finding answers to his questions regarding urology supplies. He happened to come across a product by chance that better addressed his needs. It was then that he thought to himself that we – the users of niche medical supplies – deserve better!

 

The solution

Enter SCI Supply Inc.! The business was designed in an effort to enhance user’s knowledge about the many product options available to them. Equally important was improving the shopping experience itself. The online model fits with this user population perfectly. We can reach users in the far corners of this great country and eliminate the need for you to come to us.

Exceptional Service

 

Easy to use site

The website has features built in that greatly improve the user experience. The product catalogue is divided into sub-categories. The checkout process is quick and clean. It is even faster for repeat customers!

Putting customers first

Mike understands first-hand how vital these products are to your everyday life and this enabled him to design the business with the customer as the focal point!

Quick delivery

SCI Supply Inc. has distribution centres set up in both Ontario and Alberta. This helps to ensure that no matter where you live in Canada your supplies are not far from you.

Canadian Owned and Operated


  • No duty fees

  • No exchange rates

  • No border delays
"Really appreciate your kind attention and excellent service!" James from Calgary
"It was great talking to you today Mike. I truly appreciated your guidance on the best items for my motherís needs. Now I am having her supplies shipped in, great site, great advice." Heather from Kitchener
"I would really like to thank the entire team at SCIsupply for being there for us during this time of crisis and meeting our so very important needs ! You are all our heroes!!" Allan from Toronto